Sign up to our newsletter for new product releases and special offers!

Shipping Rates

(calculated by order value, excluding tax)

Standard Delivery

Small orders (parts kits, accessory kits, connector kits and fastener kits) are sent 1st class recorded mail. Larger orders are sent by courier.

Order Value Shipping
United Kingdom £10.00 £3.50
£60.00 £5.00
All Higher Orders £8.00
European Union, excl. UK £10.00 £5.00
£60.00 £7.50
All Higher Orders £20.00
Other Europe, excl. EU All Orders £20.00

Delivery Terms

  • For security reasons all parcels need to be signed for on delivery.
  • Please use an alternative or work address for delivery if you are not at home during normal work hours, and provide a telephone number you will be contactable at between 9am and 5pm.
  • We endeavour to dispatch all orders received by 12 noon on the same day, subject to stock availability.
  • In the unlikely event that we cannot ship your order within 24 hours we will contact you via e-mail or phone with an expected delivery date.
  • In the unlikely event that we cannot ship your order within 36 hours we will contact you via e-mail with an expected delivery date.
  • If we have to redirect your parcel to a different address once it has been despatched you will be charged a £12 redirection fee.
  • Couriers make 2 attempts to deliver the parcel. If they cannot deliver a parcel because there is no one available to sign for it, the parcel will be automatically returned to us and you will be refunded the cost of your original order less the full cost of the original delivery and the cost of returning the parcel to us.
  • Royal Mail deliveries will arrive with your normal post and would be held at your local Post Office for collection if undeliverable; your postman will leave a card if this is the case.
  • If you require a failed delivery to be sent out from us for a second time you will be charged a duplicate shipping charge.

My delivery is late, what should I do?

Please contact us on info@excellentstuff.co.uk or by phone on 03333 44 00 80 (local rate from landline and mobile) between the hours of 9.00am to 5.00pm Monday to Friday.